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  • Kanika khurana
    Junior Member
    • Sep 2015
    • 19

    Social media

    How to use Social media as a tool for customer service?
  • sonia sharma
    Senior Member
    • Jul 2015
    • 156

    #2
    Ten ways to use social media to improve your customer service
    1.Connect with your customers
    2.Get blogging.
    3.Encourage feedback.
    4.Respond to the feedback.
    5.Monitor feedback online.
    6.Keep an eye on the competition.
    7.Deal with negative feedback promptly.
    8.Note what your customers want.
    9.Change your customer service.
    10.Communicate changes to your employees.

    Comment

    • Priyanka
      Senior Member
      • Aug 2014
      • 178

      #3
      create a social networking profile for your business to connect directly with your customers. It is best way to connect your customers.

      Comment

      • Guest

        #4
        Social media is very powerful to connect with customers globally. As now it is common that everyone uses social media and by this social media you can aware audience about your product.

        Comment

        • shilparana
          Senior Member
          • May 2015
          • 194

          #5
          Social media is best technique for small business also. with social media we can spread our small business all over the world.

          Comment

          • AmitSood
            Member
            • Oct 2015
            • 89

            #6
            Social media now a days best way to promote your business and also allow people to create, share or exchange information, career interests, ideas, and pictures/videos in virtual communities and networks.

            Comment

            • NehaChandaliya
              Member
              • May 2015
              • 38

              #7
              Social media is most important for business.

              Comment

              • jatindersingh
                Member
                • Sep 2014
                • 52

                #8
                Social media on of the fastest and better customer service

                Comment

                • prateekgupta
                  Junior Member
                  • Mar 2016
                  • 1

                  #9
                  The name of a social networking site (SNS) that connects people with friends and others who work, study and live around them. People use Facebook to keep in touch with friends, post photos, share links and exchange other information. its a great tool to costumise your work or business, it helps us to aware people about our work..it also helps in promoting of some things like movies , songs etc
                  Azhar box office collection
                  Azhar movie reviews and Ratings

                  Comment

                  • sangeetanegi
                    Senior Member
                    • Dec 2015
                    • 140

                    #10
                    Social media differ from traditional paper-based or industrial media in many ways, including quality. Some of the most popular social media websites are Facebook,WhatsApp, Tumblr, Instagram, Twitter and Snapchat.

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