How to use Social media as a tool for customer service?
Social media
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Ten ways to use social media to improve your customer service
1.Connect with your customers
2.Get blogging.
3.Encourage feedback.
4.Respond to the feedback.
5.Monitor feedback online.
6.Keep an eye on the competition.
7.Deal with negative feedback promptly.
8.Note what your customers want.
9.Change your customer service.
10.Communicate changes to your employees. -
Social media is best technique for small business also. with social media we can spread our small business all over the world.Comment
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The name of a social networking site (SNS) that connects people with friends and others who work, study and live around them. People use Facebook to keep in touch with friends, post photos, share links and exchange other information. its a great tool to costumise your work or business, it helps us to aware people about our work..it also helps in promoting of some things like movies , songs etcComment
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Social media differ from traditional paper-based or industrial media in many ways, including quality. Some of the most popular social media websites are Facebook,WhatsApp, Tumblr, Instagram, Twitter and Snapchat.Comment
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